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We Like Firefox - Do Our Users?

Written on November 17, 2007 by Joe Dalton

I was asked recently if a significant number of our visitors were using Firefox. Our Web traffic trends indicate that they mostly aren’t: folks coming to the Digital Gallery who use Microsoft’s Internet Explorer still outnumber all other browsers 4 to 1. Although I can’t think of single person at NYPL Labs who doesn’t currently prefer a Mozilla browser, Microsoft’s IE - and this may remain a fact of life for awhile - dominates our overall usage statistics.

Common Gecko. Digital ID: 815158. New York Public Library
Common Gecko. Digital ID: 815158. New York Public Library

This isn’t to say that Mozilla’s (and Safaria, Opera, etc.) NYPL numbers - around 20% of our total hits - aren’t impressive. Digital Gallery’s total browser traffic from FY 2007 breaks down roughly to 20 million hits for Mozilla, Safari, etc. vs. 70 million for Microsoft IE, out of about 90 million total hits that weren’t from bots. That’s a great leap for non-IE browsers from just a few years ago. NYPL’s numbers fall in line with global browser share statistics , which show Microsoft loosing its overall share of the browser market since early 2004, when 95% of users favored IE.

Firefox’s increase (5% to 13.49 %) in the past few years, though not a power curve, has been steady. In 2000, IE had the same 80% market it does now; the story behind the 2000-07 numbers depicts a 4 year span when Microsoft completely eliminated Netscape as a factor, peaking with Microsoft’s 95% share, then - with the rebirth of Mozilla - IE’s return to its pre-2000 status.

But even with IE’s recent slide, it’s probably a safe bet that, at least for the foreseeable future, there will likely remain a large majority of users who access Web sites with whatever tool was installed on their PC when they bought it.

Will Microsoft’s browser share stabilize at 80% or continue downward? That open source browsers are beginning to flourish is often described as a Good Thing; the flip side, however, could be a potential return to the days I’m sure no one in web design wants to live through again, when phrases like “works best in (insert browser version here),” or even worse “works only in Browser A” were just part of the tradeoff in designing for multiple browsers. Thankfully, the work of groups like WaSP helped pull us and the browser-makers (somewhat) out of the mire then.

In the interest of full disclosure, I’ll admit I use Firefox and love it. But in the long run could it be that geeks (you know who you are!), who don’t mind the simple install required to run OS software like Firefox, will always prefer those tools when they work better than the alternative, and non-geeks really don’t care? And should they?

FY 2007 selected Digital Gallery numbers, listed for browser, visitors, and hits. (covers all flavors of any specific browser)

Microsoft IE 1,380,145 69,987,796
Firefox 267,832 9,819,988
Safari 96,807 4,398,806
Netscape * 43,699 3,223,701
Mozilla 20,428 555,495
Opera 19,228 656,759
Netscape 12,447 680,989
Snapbot 5,987 8,139
Bloglines 5,821 4,666

Other notable stragglers…

Lynx (!) 1,605 5,702
Java 1,560 92,093
WebTV 1,463 10,628
Konqueror 17,384 1,421

* denotes Netscape compatible

Filed in: users, Browsers, Firefox.

5 Comments

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  1. Comment by Jennifer Kanode:

    Wish we were allowed to install it on the computers in the branches! (Many people surreptitiously do, but as it’s not the “default” all customization gets erased every day when we turn our computers off)

    November 17, 2007 @ 12:20 pm
  2. Comment by Dan Scott:

    Your IE version number statistics would also be very interesting, from a web design perspective. In the Evergreen project (http://open-ils.org/), one of my recent contributions was a set of patches to provide better W3C compliance for CSS and XHTML - but we still have to make certain compromises to ensure that the interface will display acceptably in IE 6. I believe one of those compromises is to _not_ use an XML header and XHTML doctype declaration. Sigh.

    November 17, 2007 @ 3:06 pm
  3. Comment by Josh Greenberg:

    I do wonder how much the IE monopoly on NYPL-owned computers influences these stats; if we made Firefox the default browser for in-house use across the branches, would those numbers shift dramatically? Along those lines, a question - what’re the stats when you cull out NYPL IP addresses? This data would presumably give a somewhat better view onto NYPL users’ actual preferences (since it’d point toward what people choose to use, rather than what we in essence *tell* them to use), although any insights here would skew towards the privileged side of the digital divide…

    November 18, 2007 @ 12:18 am
  4. Comment by Joe Dalton:

    Dan - we’ve got numbers that break down every flavor of IE, I’d just not copied those. I’ll follow up after the turkey-day holiday with this info.

    Josh - the browser stats for Internet sites overall, like from TheCounter.com, look so similar to ours that I’d be surprised if there were a significant skew caused by NYPL’s IE public workstations accessing the Digital Gallery. Especially since our Digital site doesn’t start on NYPL machines by default (like NYPL.org does).

    I’ll check those non-NYPL numbers (after the gobbler-fest :>) since it would be something interesting to know either way. I agree that if folks are trapped into public access via IE then we’re looking also at a digital divide issue more than browser preference… I’d definitely be interested to know if large public libraries and universities are starting to put firefox out there on public workstations, as I’ve heard some are starting to.

    November 18, 2007 @ 6:11 pm
  5. Pingback from The OPLIN 4cast » Blog Archive » 4cast #80: Kindle, Firefox, Manifestos, SEO:

    […] We Like Firefox - Do Our Users? (NYPL Labs) […]

    December 12, 2007 @ 10:27 am
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